Frequently Asked Questions
How do I order a custom rug?
You can view our Gallery for some inspiration, as well as our most popular colours to see the different shades of colours we have on hand. You can also correspond directly with Anne if you have specific colours in mind, by sending photos of your home. Anne can also send you sample colours by mail to make sure they match.
How do I measure the space for a rug?
Measure the length and the width of the space. See the diagram below. Based on these dimensions, Anne can provide you with a quote for the product. The cost is $8/square foot.
You can view our Gallery for some inspiration, as well as our most popular colours to see the different shades of colours we have on hand. You can also correspond directly with Anne if you have specific colours in mind, by sending photos of your home. Anne can also send you sample colours by mail to make sure they match.
How do I measure the space for a rug?
Measure the length and the width of the space. See the diagram below. Based on these dimensions, Anne can provide you with a quote for the product. The cost is $8/square foot.
Where do you ship to?
We can to anywhere in Canada and the US. The cost of shipping will depend on the size of the product and the destination. Anne can provide you with an estimate.
How do you wash them?
Our products are all machine-washable. If your carpet is too big for the washing machine, you can hose it down outside, clean it with a broom or brush using dishwashing liquid, and then rinse it with a hose.
They dry best laying flat outside on a deck in the sun. Drying them in a dryer is not recommended.
How do you keep the rugs from slipping?
If you are finding that your rug slips on your hardwood or tiled floor, you can purchase rubber grip from a rug store or even Canadian tire. Cut the rubber grip a little bit smaller than the size of the rug, and place it underneath the carpet on the floor.
What forms of payment do you accept?
We accept Visa, MasterCard, Pay Pal and Email Money Transfers. Payment must be made prior to making and receiving your order.
We can to anywhere in Canada and the US. The cost of shipping will depend on the size of the product and the destination. Anne can provide you with an estimate.
How do you wash them?
Our products are all machine-washable. If your carpet is too big for the washing machine, you can hose it down outside, clean it with a broom or brush using dishwashing liquid, and then rinse it with a hose.
They dry best laying flat outside on a deck in the sun. Drying them in a dryer is not recommended.
How do you keep the rugs from slipping?
If you are finding that your rug slips on your hardwood or tiled floor, you can purchase rubber grip from a rug store or even Canadian tire. Cut the rubber grip a little bit smaller than the size of the rug, and place it underneath the carpet on the floor.
What forms of payment do you accept?
We accept Visa, MasterCard, Pay Pal and Email Money Transfers. Payment must be made prior to making and receiving your order.